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Cameras and Doorbells

Blog Posts

Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

Forum Posts

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by Diamond Product Expert
  • 195 Views
  • 0 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 15912 Views
  • 0 replies
  • 6 kudos

Nest outdoor battery cam

I have 6 Nest Cams and 10 nest thermostats. All have been working well on the NEST APP.I pay the subscription so that I can see 24/7 history.One of my older outdoor Nest Cams stopped working.The only choice was to by the new Outdoor Nest battery cam....

Wfearley by Community Member
  • 315 Views
  • 0 replies
  • 0 kudos

Nest Cam Gen 2

I recently purchased 2 Nest Cameras and set them up. They work perfectly however, on one I want recording to be triggered by sound (such as a pump/motor starting up. I have search help and youTube for a solution. Can anyone tell me how to do this ple...

Don_H by Community Member
  • 2324 Views
  • 7 replies
  • 1 kudos

Old camera does not work with google home?

Am I missing something? Why do I now need two apps, the old Nest app and the Google Home app, to view my two cameras? I am setting up camera for my parents. They have an older nest outdoor camera and the newer battery (with the wired outlet) camera. ...

KHendricks by Community Member
  • 3957 Views
  • 8 replies
  • 5 kudos

Nest Camera Gaps. Need Help!

I've been dealing with this issue for months and have tried several suggestions but I can't seem to find a solution. I'm beginning to wonder if my NEST camera is faulty or the camera itself intentionally turns itself off randomly so that I am encoura...

nest camera gaps.PNG
sjkillings by Community Member
  • 2139 Views
  • 5 replies
  • 2 kudos

Record live video on nest cam

Is there a way to view the Live Stream on the Home App and record a clip of what you're watching? I'm asking about a manual way to initiate recording a clip, not via motion alerts.It looks like this was possible prior to the camera only being viewabl...

jm71 by Community Member
  • 2326 Views
  • 3 replies
  • 0 kudos

Replacement wall plate for Nest Hello

One of the tabs on the wall plate for the wired doorbell broke during installation and the doorbell will now not stay in place. Would prefer not to have to use an aftermarket one given that it was purchased a week ago. It also seems that most of the ...

LianneT by Community Member
  • 1859 Views
  • 6 replies
  • 0 kudos

Nest Doorbell (Battery) Not Charging via USB C

Hello My Nest doorbell stopped charging after first use. I tried to use other usb c wires and still no white light . Is there something i need to do on the app before unmounting the Doorbell and charging it?

Bood1989 by Community Member
  • 993 Views
  • 3 replies
  • 1 kudos

Privacy Zones?

Is there any plans to implement privacy zones? Other providers have this feature and I think it would be beneficial given the data protection laws in the EU and UK. For example, there is no way to configure the doorbell to only record areas on person...

ColdKettle by Community Member
  • 1875 Views
  • 3 replies
  • 4 kudos

Nest Hello Chime Connector Replacement

Has anyone had luck in getting a replacement chime connector? We recently moved and I forgot to disconnect the chime connector at the old house. I see that ebay has one for sale, but if I can get one directly from Google that would be preferred Thank...

Jojopuff by Community Member
  • 873 Views
  • 2 replies
  • 0 kudos
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