Cameras and Doorbells

Need help with setup? Troubleshoot common Nest camera or doorbell problems

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

iPhone push notification sounds

For the love of everything holy....This cannot be so difficult.Why can't the iPhone push notification sound be customized?Forcing it to be the same as text messages is ridiculous. When there is a storm or something and I get many notifications, I hav...

Resolved! Visitors Announcement not working

Just bought a Nest doorbell, the visitors announcement is not working on the Google Hub, Minis and Max. Have tried completely everything, factory resetting etc… Very frustrating feel like bringing it back and getting a refund. Can you please reply an...

1 Nest Aware account, 2 accounts within 1 home

Hello! I'm trying to figure out how to setup 1 home and 2 accounts within that same home, using 1 Nest Aware account. I have certain cameras I don't want kids to access, but the cameras are all located in the same home. So is it possible to have 2 "h...

Google nest "battery camera" charge port

Why is the charging port connection set in 1 direction. I find the battery time is not long enough and decided to buy the outdoor cable to run the camera as a wire camera, but the connection port has only a 1 way position/connect, which forces me to ...

Faces neither familiar or new

The camera detects a person whose face is clearly visible. Yet it neither categorizes the face as familiar or new.Also, it would be useful if you were able to chose to receive notifications of unfamiliar faces and persons whose faces could not be det...

Can’t install Nest doorbell battery

Trying to do initial setup of doorbell battery. First try partial success with a firmware update. I received the message “something went wrong" . The installation stops where the app is preparing the device. Could you please help? Thanks Nicole

Cameras stay on when Home, even though switch is off

We have three indoor cams and a thermostat. The cameras are set to turn off when we’re “home” and be off when we’re “away.” We have two phones that control home/away assist. When one of us leaves, the cameras remain on, even though the app says “Home...

Network communication error message

My cameras are having network communication errors

Great connection 14va but will not light

I'm getting power to my doorbell the Google nest hello. No lights come on and just suddenly it went offline? Anybody have any suggestions

Resolved! Need Google Nest Hello Chime Connector

We purchased the Nest Hello doorbell last year for a new unit we were remodeling. Unfortunately, we just discovered that our contractor did not install the Google Nest Hello Chime Connector, and it's not in the box.How can we buy one?

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Need help with setup? Troubleshoot common Nest camera or doorbell problems

iPhone push notification sounds

Resolved! Visitors Announcement not working

1 Nest Aware account, 2 accounts within 1 home

Google nest "battery camera" charge port

Faces neither familiar or new

Can’t install Nest doorbell battery

Cameras stay on when Home, even though switch is off

Network communication error message

Great connection 14va but will not light

Resolved! Need Google Nest Hello Chime Connector

Indoor chime intermittent

Camers and dorbell

Cameras no recording history events

PC Based Camera History Audio Playback

6-digit entry key on the back of my wired Nest doo...

Floodlight camera. Unable to change settings

Nest app keeps signing me out

Warranty Google doorbell

Connect to New WiFi network without 6 digit code o...

Problems connecting to camera