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Cameras and Doorbells

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Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

Camera Performance Improvements in the Google Home app Read more

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How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 1502 Views
  • 0 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 17576 Views
  • 0 replies
  • 7 kudos

Floodlight missing wall mount for AU

Hi, I just bought the Floodlight in Australia and its missing parts. The google store (AU) on the main picture has a wall mount (large white disc couple of inches bigger than main camera body) around the camera that you fix to the wall that didn't co...

Yo by • Community Member
  • 2355 Views
  • 7 replies
  • 0 kudos

Not replaying video

My camera system will record videos but I cannot replay the video. How can I review the video?

Mg2perea by • Community Member
  • 960 Views
  • 3 replies
  • 0 kudos

Nest Doorbell Battery - Battery Life issues

Having some real problems with Nest Doorbell (battery). I mounted it last week and plugged it in with 18V transformer. In less than a week, the battery has drained and is recharging very slowly. Obviously, the battery life in this thing is a problem ...

Pete2 by • Community Member
  • 1042 Views
  • 3 replies
  • 1 kudos

nest cam

I first linked this to the wrong "home". I since deleted that home and are trying to reconnect it to my Home that all my other products are on and when I scan the QR code nothing happens. It is not recognized when I search for new products. Help!

dnevans13 by • Community Member
  • 976 Views
  • 3 replies
  • 0 kudos

Nest camera offline

One of my Nest cameras keep going offline repeatedly. The blue light is blinking slowly. I’ve tried unplugging, resetting network, etc. can’t seem to keep it working. My other camera and Nest doorbell work just fine. What is the problem?

rcope by • Community Member
  • 1630 Views
  • 5 replies
  • 0 kudos

Resolved! Nest Doorbell is wired but displaying battery level?

Hello - I just recently moved into a new home and installed a Google Nest doorbell. I wired it and everything was working perfectly fine. While getting familiar with some of the settings, it displayed the "infinity" symbol letting me know it was wire...

Bonesone4 by • Community Member
  • 5345 Views
  • 5 replies
  • 1 kudos

Nest Aware Trial Not Showing History more than 3 hours

Hi. I signed up for Nest Aware trial and subsequently signed up fir the plan. I have never been able to view videos I have previously watched that are more than 3 hours old. Also looking at history it is inconsistent. For example I have 6 events in t...

Bippy by • Community Member
  • 754 Views
  • 2 replies
  • 0 kudos

Resolved! "Can't connect to assisting device"

I purchased the Google Nest Cam 2 Pack. Installed the first one in the Google Home app with no problems whatsoever, went to go install the second one and was met with the "Can't connect to assisting device" error. Doesn't matter what I do, I cannot g...

Ardovini21 by • Community Member
  • 129808 Views
  • 161 replies
  • 36 kudos
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