Cameras and Doorbells

Need help with setup? Troubleshoot common Nest camera or doorbell problems

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

Nest Outdoor Camera Mount Lost - Need Replacement

Hello, We recently finished a remodel and one of the many issues following that huge disruption is the magnetic bas was misplaced for the new camera we have not even had a chance to mount yet, How can I get a replacement magnetic mount? Thanks,Mike

Camera connection issues

Hi. Our indoor cameras are working, everything else that uses wifi is working. Our doorbell & 2 external cameras just will not connect.They have been fine all week, now we have flashing blue light on each onehave reset the wifi, powered down the came...

Nest Doorbell Delamination/ Peeling

My Nest Door bell is peeling like crazy do to poor front laminate or clear coat used in MFG it looks like. Its out of warranty based on chat with Customer Service. I sent a hour with customer service in chat looking up the SN then approving remote ac...

Nest cam battery charging

New Nest Camera battery Night Vision not working all the time

Hello there, I bought the new Nest Battery Camera with power cord and the night vision doesn't seem to work all the time. It get dim most of the time. Do you think the camera is defective?

Wrong person detected

The doorbell camera thinks my two daughters are the same person. How can I remove pictures from my daughter A and tell the doorbell camera that this actually is my daughter B?