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FloodLight brightness control Not Responding

Community Member

Installed new Floodlight camera and camera works fine, and lights come on just as advertised.  Now trying to adjust brightness and the control says offline /not responding.  How can that be? How do I get control over the brightness?


Community Member

You’re not alone. Seemed to work out of the box then started getting glitchy. Mine went offline then disappeared from the app. 

Community Member

Same here. Works as advertised but the app does not.

Community Specialist
Community Specialist

Hey folks,


I would suggest that you first try to restart your Nest Cam with Floodlight (wired) which you can learn how to do here. If not a restart, Factory Reset your camera and try to see if this fixes the issue first.


Best Regards,


Community Specialist
Community Specialist

Hey there,
Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Have a great day.
Garrett DS

Community Specialist
Community Specialist

Hey 36WSB,
It looks like we haven't heard back from you so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.

Have a great day!