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Cannot see new camera on nest

Jocelynebrule
Community Member

I setup 2 new camera with google home but i cannot see them on nest app with doorbell 

5 REPLIES 5

Linluvsbirda
Community Member

I set up all my cameras through nest app and can see them through google app.  Maybe try adding through Nest app.

MplsCustomer
Bronze
Bronze

@Jocelynebrule 

Unfortunately, Google Nest chose to make the new cameras and doorbells released starting in the fall of 2021 work ONLY in the Google Home app and NOT in the Google Nest app or on the home.nest.com website. We discovered this when we bought a Google Nest Camera (Battery) in Sept. 2021 and have had to use 2 apps ever since.

Google Nest's Vice President posted this rationale for this 2-app approach in Sept. 2021; there has been no update since: https://www.googlenestcommunity.com/t5/Blog/Message-from-our-GM-Updates-for-our-Nest-customers/ba-p/...

oh that's crappy

magaulin
Community Member

Just bought more cameras and can't add them to Nest App either, Google Home sucks and is not a good platform to run many cameras, thermostats, and doorbells. How do we get all cameras on the Nest app?

SteveT1
Community Specialist
Community Specialist

Hi folks,

 

We hear you and we appreciate you sharing your thoughts with us. This feature is not available. We’re always looking for ways to improve and we’ll take this as feedback. Keep an eye out on our social media channels for more updates.

 

Let me know if I can assist with anything else, otherwise I’ll be locking this thread after 24 hours.

 

Regards,

Steve