cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

Change Wi-Fi network on google home app

Damron2288
Community Member

Why can’t I find where to add my Wi-Fi connection  the google home app? I have to re add each device if the lose connection 

5 REPLIES 5

there is no WIfi in device info? thats what i am saying. Our wifi name changed since they were set up and now they wont set up again

and they are cameras

Princesss
Community Specialist
Community Specialist

Hi folks,

 

Thanks for visiting the Community.

 

If your speaker or display is connected to an existing Wi-Fi network, but you'd like to connect it to a new one, follow the steps below:

  1. Open the Google Home app Google Home app.
  2. Touch and hold your device's tile.
  3. At the top right corner, tap Settings and then Device information.
  4. Next to "Wi-Fi," tap Forget. You’ll be taken back to the Home app home screen.
  5. Follow the setup steps to set up your device on the new Wi-Fi network.

If you get an error message that says "could not communicate with your [device]" when you try to forget your network, or the steps above don't work, you'll need to factory reset your device and set it up again.

 

Hope this helps.

 

Best,

Princess

Princesss
Community Specialist
Community Specialist

Hey everyone,

 

Chiming in to see if you still need assistance with this. Hope the previous post helped. Let us know if you have additional questions, otherwise we’ll be locking the thread.
 

Best,

Princess

Princesss
Community Specialist
Community Specialist

Hi folks, 

 

Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google Nest devices and we'd be glad to assist you further.
 

Best,

Princess