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Change WiFi network

MarkLantier
Community Member

I recently added two Google Nest Floodlight cameras to my home network.  The two additional cameras seemed to bog down the Google Home system.  I added a Google Nest Mesh WiFi Router and (3) Google Nest Mesh WiFi Access Points.  I was able to move the (4) old Nest cameras because the QR Code is printed on the bottom of the cameras.  The newer Nest Floodlight Cameras do not have the QR Code on the unit.  I screenshot the device information including the Device ID and Serial Number (Also software version and IP address) before I removed the camera from the old WiFi network.  However, I am unable to install on to the new Nest Mesh WiFI because I no longer have the QR Code paper that was taped to the camera face.  Google Home App asks for a 6 Digit Code when I click on the don't have my QR Code, but unable to find that 6 Digit Code anywhere on the unit.  These two floodlight cameras are less than a month old but are useless unless I can reinstall on to either WiFi networks at this point.  Does anyone know if I can install with the Device ID and Serial Number?  Any help would be very much appreciated.

3 REPLIES 3

Brad
Community Specialist
Community Specialist

Hi there, 

I apologize for my late response and thank you for all of your patience while waiting for a reply. I understand how frustrating your situation must be, and I would love to help however I can. Do you still need assistance?

Best Regards, 
Brad

SteveT1
Community Specialist
Community Specialist

Hi folks,

 

I appreciate the help @Brad. Checking in to see if you have further concerns about your Nest Cam with Floodlight? Feel free to update this thread, and we're happy to assist you further.


Thanks,
Steve

SteveT1
Community Specialist
Community Specialist

Hi there,

 

We haven't heard any updates from you. Please let us know if you still need help as we will be locking this in 24 hours if we won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

 

Regards,
Steve