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Forum Posts
How to: Change camera or doorbell Wi-Fi network
If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...
Troubleshoot setup: Google Nest camera or doorbell
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
Nest Doorbell Wired Gen2 - Chime not Working
I’m having issues with my Nest Doorbell (wired Gen 2) and the chime not working. I’ve checked all the wiring and based on what I’ve read it may be a transformer issue, but I want to confirm with this community. I’ve attached some pictures that show t...
Doorbell history not showing video
All of a sudden, sometime in the last week, my doorbell history quit showing me video. It is only showing me still images. The only video I get now is when it is live.
Can’t turn on notifications
I had an original nest cam from around 2012. You could define zones and it would even send pictures to my email if there was movement. I just purchased a nest cam outdoor with battery, and it allows me to create a zone, but I cannot turn on notificat...
Replacement magnetic mount - Nest Cam Outdoor
I was moving my camera from one location to another and the magnetic mount for the outdoor wireless camera was lost. I have 3 kids each blaming the other. It's been well over a month now that my camera has been down and I need to get it back up. Wher...
Doorbell camera
I changed phones and I’m trying to set my doorbell camera back up and I don’t know how to do it . I had it on my old phone but that’s gone . Can someone please help me or let me know how to set it up cause ive tried not t it’s not connecting.
Resolved! Camera Unavailable on Invited Family member phone, but works on my phone
The Nest doorbell live video is working on my phone, I am the main account holder. I invited a family member to the account, they successfully accepted the invitation and the doorbell is set up, however, the camera says it is unavailable. Why is it w...
Nest doorbell (wired) mechanical chime buzz only when cold
I've had a Ring doorbell for a while with a mechanical inside chime. I just switched everything to Nest (Google) and my doorbell (wired) 2nd gen has been working fine until this morning when the temperature dropped to about 25 degrees F.This morning ...
Flashing Green Light Nest Doorbell Wired
Hello, I have had a nest hello doorbell that is wired for about two years. Last week it went offline. For the last week, the doorbell has a green blinking light that will not change with factory reset or regular reset. Any idea what I should do?
Google Home software slow with errors
When attempting to view Camera History, the Home software is very slow, continually suggesting the event has been deleted or unavailable. In looking at alternatives within the App, then returning The Video History shows the video action within the th...
No sound on phone when doorbell is rung
I had a Ring doorbell but when it died, decided to go with Nest. It’s installed but when I ring it, there’s no sound notification on my phone like I had with Ring. Is that not a feature? Thanks.
