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Forum Posts
Need help with setup? Troubleshoot common Nest camera or doorbell problems
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
Floodlights no longer turn on
When I installed it the floodlights worked at night. Now when I go to live view they no longer turn on. Also when I try to turn them on through the app they don't turn on either, as well as don't turn on with motion. I checked the settings and everyt...
Nest Camera Battery Dying Fast
Hello,This is going to be now my 3rd replacement with this camera. I need a solution ASAP, this driveway facing camera consistently dies after a week on 100% charge. The sunrises on driveway and sets in backyard, in Florida USA weather. Activity is v...
Receipt needed
How do I find my receipt ? I have been trying for over an hour and getting very frustrated there isn’t even a phone number to call anyone
4 different nest cameras with fog
Hello. My name is felipe vera and I own several nest cameras as well as my brother, friend and my father. We live in different houses and we all experienced the same issue this winter………all of our cameras became fuzzy and now they are out of focus an...
Doorbell plate
I lost my mounting plate and key in move. I need replacement.
Camera battery outdoor
Hiid like to know where Google gets its 1.5 month as a minimum battery life for the outdoor camera ?? Mine is newly bought and needs to be charged once a week . I have all the battery saving mechanisms turned on … and fully charge it for 5 hours as r...
Google nest hub only shows black screen when trying to stream xodo camera. Tried rebooting, everyth
Google nest hub only shows black screen when trying to stream xodo camera. Tried rebooting, restarting, on, off, everything for two days.
High pitch whining noise
I just set up 2 wired indoor nest cams and each 1 is making a very loud high pitch whining noise.
Nest Cam with floodlight won't connect
Hi- so I had this same issue when I first set up my camera but I don't remember what the fix is. I just got new wifi and I'm trying to set it back up. It just sits there in the home app trying to connect and then it tells me to make sure the camera i...
Spotlight camera
My spotlight camera randomly says offline. I see nowhere to change or correct that facti have made no changes to my network. it was working fine. all my other devices, including other cameras, are all operational.
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