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Cameras and Doorbells

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Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

Camera Performance Improvements in the Google Home app Read more

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How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 1633 Views
  • 0 replies
  • 1 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 17736 Views
  • 0 replies
  • 7 kudos

Doorbell won’t connect

Doorbell will not connect to Wi-Fi. I have reset my Wi-Fi and the doorbell both. Everything else in the house is connected to Wi-Fi but the doorbell won’t. Any suggestions??

Lost Mounting Sets with Magnets

Hello, I would like to receive information about obtaining replacement mounts for two Nest Outdoor Cams. The package was thrown out by accident with the mounts for these two cameras. We did not check the packaging before it was taken by our kids to o...

can't talk and listen simultaneously

Hey all,I have a nest doorbell and until recently I was able to talk/listen simultaneously. Now, I need to press the talk button, wait for it to activate, talk, and then press again so I can hear the other person. I was wondering if there's a fix for...

budlizard by • Community Member
  • 717 Views
  • 3 replies
  • 0 kudos

Lack of Pre-recorded responses for Nest Doorbell

It would be incredibly useful to have the option to choose Custom Quick Responses when the doorbell is pressed.If the door goes while I'm in work, or in a meeting (or on a call, out having a meal etc) and unable to speak via microphone - being able t...

Resolved! Battery doorbell not ringing on iphone

Installed nest battery doorbell yesterday. All works well except not receiving doorbell ringtone on iphone. Google home App notification is ON for the doorbell. I get an alert that the doorbell was pressed just no ringtone as i get with my other hard...

DShanks by • Community Member
  • 2876 Views
  • 9 replies
  • 1 kudos

Device offline due to a battery issue

I've had the camera for a little while now, noticed the other day in the app that it wasn't there. I assumed it needed to be charged, so I plugged it in (probably for the 3rd or 4th time). Now it won't connect and it says "device offline due to a bat...

MamaM by • Community Member
  • 13046 Views
  • 11 replies
  • 8 kudos

Outdoor camera keeps moving

I have 2 2nd gen outdoor cameras. Recently one of them has started moving, it used to show the back garden , car and part of the road, but then moved to show directly at next doors house. As they are installed just under the soffits (2 storey) they a...

Duppy2 by • Community Member
  • 2814 Views
  • 10 replies
  • 0 kudos

Nest doorbell wired can’t find wifi

I’ve had the doorbell working fine for over a year. A few weeks ago it stopped working. After trying all the usual stuff I did a full reset, powered off / on, reset WiFi .. so now I’m starting from scratch again and the nest cannot find the WiFi, pas...

SteRoo26 by • Community Member
  • 946 Views
  • 4 replies
  • 0 kudos
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