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Why can’t you reach customer service to speak with an agent been on hold over 2 hrs what BS!

Deb20
Community Member

My brand new camera is filming and viewing pink! I want to exchange it someone please tell me what I can do!!

5 REPLIES 5

EmersonB
Community Specialist
Community Specialist

Hello Deb20,

 

We appreciate you taking your time posting here in the community. This is not the experience we want you to have. To know more about this, could you share with us the screenshot of the pink view of your Nest camera so that we can take a closer look.

 

Keep us posted.

 

Best,
Emerson

deliabobb
Community Member

my chromecast wont connect to the wifi

Brad
Community Specialist
Community Specialist

@deliabobb

 

I am sorry to hear your Chromecast isn't connecting. However, I am afraid this is the Nest Cameras and Doorbells forum. I would invite you to send in your inquiry to the Chromecast forum found here. The Product Experts and Community Specialists are quite knowledgeable, and will be able to assist you there. Thank you for your patience.

 

Best regards,

Brad

EmersonB
Community Specialist
Community Specialist

Hi Deb20,

 

I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

 

Regards,
Emerson

EmersonB
Community Specialist
Community Specialist

Hello Deb20,

 

Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.

 

Thanks,
Emerson