New updates to Google Home for camera users: new AI image detection, requested f... Read more
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Resolved! New updates to Google Home for camera users: new AI image detection, requested features, and more!
We recently shared new updates to the Google Home app. You can read more in our community blog: New updates to Google Home for camera users: new AI image detection, requested features, and more! Have any questions not covered in the FAQ? Let us know ...
Need help with setup? Troubleshoot common Nest camera or doorbell problems
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
Doorbell drops wifi
My doorbell works fine, but suddenly and inexplicably loses connection. Wifi network in the house is still working, other Google home devices are still connected and working, but doorbell refuses to reconnect. First time, restarted it and that fixed ...
New Nest Cameras
I've been burned by Google a few times - Goggles, Picasa, Plus, Reader, Hangouts to name a few. Never in a million years did I think the company would release a physical product with the same brand name as an existing line of physical products and ma...
Nest Doorbell Battery
When i first got this doorbell a long time ago everything worked great but over the last 5-6 months i have had no thumbnails under the history or under any notifications. I have contacted google about this over and over with no reply's back live help...
I want google to notify me when there is movement, not just when someone presses the doorbell
I would like to be notified when there is movement, not just when someone pressed the doorbell. I need to see if someone is out on porch even though they do NOT press the doorbell. I have everything set up for Announcements with Google but it only no...
Doorbell Misconnection
Hello!My old nest doorbell died and I bought a new one to replace it. Installation went fine (has power, connected to chime box, etc.), but it won't connect to the app and be added to the home structure. I called support yesterday and she walked me t...
Nest wired cam - flickering from overhead led lights
I recently installed (2) Nest wired indoor cameras. When the overhead led lights are on, both cameras have what looks like a 60hz rolling image when viewing them. When the lights are turned off, the 60hz flickering goes away. I've seen flourescent li...
Resolved! How to download Camera history? Google Takeout doesn't work.
I am trying to download camera history from all my Nest cameras (one doorbell camera and another regular Nest cam). I select the proper options in Takeout (12 day history, select 'camera'). When the file is ready, there are no video files. Only 'Face...
Nest wired cam
Hi I just bought this best cam and I can not get it to connect to the Google home app or nest app. Say that it can not be found even when I scan the QR code.
Nest Cam IQ Smart Indoor Security
Hello,Can someone tell me where i could buy the glass protection? I tripped on the wire, the camera landed on solid ground and it smashed the glass.Thank you in advance for your replies!
Nest outdoor cameras
I recently bought a house and it has the Nest outdoor cameras and thermostat. I’m having very hard times trying to setup the cameras I am using the thermostat in the app already but the cameras is giving me hard times the step by step instructions ar...
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