04-03-2024 02:07 PM
Hello,
my google nest doorbell gen 2 wired is not working properly with chime. When i pressed doorbell button it gives me notification in the app right away but chime doesn't rings always. Chime rings sometimes but not always.
second problem is that every day 2-3 times it goes offline. Wifi connectivity is great.
any possible solution if any one can give me?
04-03-2024 02:53 PM
Is your doorbell wired correctly as shown in this Help topic, and is your transformer sufficient? Many customers, including us, have upgraded to a 16V 30VA transformer for both 1st and 2nd gen Google Nest doorbells
https://support.google.com/googlenest/answer/12153643
Do you have a mechanical or electronic chime? If you have an electronic chime, have you tried changing your doorbell's "Chime duration" setting?
04-03-2024 03:04 PM
Thanks for your reply.
yes I connected all the wires as shown in installation guide.
i have nutone 63560 chime there is no voltage mentioned on the chime but i think it is 10V 30 A
i have mechanical chime and in the google home app settings for indoor chime is on and for electric chime is off.
04-03-2024 03:12 PM
I don't know anything about Nutone chimes, but I found this related thread: