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Conecting camera to network

Khalilsaghezchi
Community Member

I can not conect to network 

2 REPLIES 2

MplsCustomer
Bronze
Bronze

@Khalilsaghezchi 

To get suggestions from other customers in this community forum, you'll probably need to provide some specifics, such as which camera you're trying to install, which app you are using, and what error message or event you are encountering.

If you want to contact Support, you can use the link and instructions in this post:

https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/Using-Google-Nest-s-quot-Contact-Us-quo...

EmersonB
Community Specialist
Community Specialist

Hello folks,

 

@Khalilsaghezchi, thanks for reaching out here in the Community. To know more about this issue, I’d like to confirm, which Nest Camera do you have? What is the light status of it? How far is it from your Wi-Fi router? Try resetting it to the factory default and make sure it has a blue light pulsing, indicating that it's ready to connect. Just a reminder: after the reset, all of the event history will be deleted.

 

I appreciate the help, gilleslibre.

  

Best,

Emerson