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Connecting old camera w new ones

Rgb
Community Member

I connected my 2 new cameras to google home. Now I can’t connect the two older cameras bc they say they already have an account on nest. It asked me to delete the nest account but the cameras do not show up there anymore. 
How do I get all the cameras to work on the google home app

4 REPLIES 4

EmptyNester
Gold Product Expert
Gold Product Expert

Hello Rgb.  If you have older cameras that run under the NEST app then you do not need to 'add' them to the Google Home app.  They should automatically appear in the Google Home app as long as you are using the same LOGIN and PASSWORD for both apps.   OH,,, and it needs to be a GMAIL account.    If you older cameras are running under a non-gmail email address then you need to convert that amount over to a gmail account.  Which is a process and a half.  Let me know if you need more info on that.

OH,,, one more thing.  Once your old camera appear in the Google Home app you can ONLY view the live image.  To view recorded clips or see the record history you have to back to the NEST app.  

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help? 

Thank you,
Jeran
 

Brad
Community Specialist
Community Specialist

Hi there,

 

Just checking in to see if you still need assistance with this issue.  We'll leave this topic open for another 24 hrs in case there are any follow up questions or comments. Please let me know if you need further assistance. 


Best regards,

Brad

Brad
Community Specialist
Community Specialist

Hey folks,

 

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

 

Best Regards,

Brad