Longer recording intervals after detecting motion

[Leafygreentree]

I noticed that unlike Ring, Nest Hello only records in short intervals. When it detects motion, it only records up to 10 seconds while there’s still activity happening. Is there a way to select longer recording intervals? With Ring, you can do 10 seconds, 30 seconds or even 60 seconds. 

[MplsCustomer]

@Leafygreentree 

I am guessing that, even though you have selected "Nest Hello", you may actually have the newer Google Nest Doorbell (Battery). The Google Nest Hello Doorbell has no 10-second limitation; in the Google Nest app I can find numerous instances of 59-second events for our Google Nest Hello doorbells, and with 24/7 recording with a Nest Aware Plus subscription, the recording continues past the end of the event, and a manual clip of the entire event (up to some undocumented limitation of around 4 minutes) can be created and downloaded.

Even our new Google Nest Camera (Battery) can be set to a maximum event length of 3 minutes in the Google Home app.

The Google Nest Doorbell (Battery) has limitations because it works only in the Google Home app AND because--even when hard-wired--it does not support 24/7 recording.

[Brad]

Hi there,

Just checking in to see how the conversation is going as there's been a lapse in activity on this thread. Please let me know if you need further assistance. 

Best Regards,

Brad

[Brad]

Hi there,

Just checking in to see if you still need assistance with this issue.  We'll leave this topic open for another 24 hrs in case there are any follow up questions or comments. Please let me know if you need further assistance. 

Best regards,

Brad

[Brad]

Hey folks,

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad