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Connection issues - Need to talk to a live person

KMT
Community Member

Connection issues - Need to talk to a live person. 
I have gotten the error code saying I’m not connected my camera, then it says I don’t have Bluetooth, and mostly  it says I miss typed my password…which I haven’t. My other camera and my thermostat still work just fine and nothing has been updated at my home.

4 REPLIES 4

Rubes
Bronze
Bronze

You can try resetting the device and if that does not work, the below link can help with getting in touch with a person.

Google Nest Support

GarrettDS
Community Specialist
Community Specialist

Hey there,

Sorry for the late response, but I wanted to drop in here to help. 

 

I understand that connection issues can be confusing but I definitely wanted to stop by and see how I could help. 

 

Just wanted to double check to see if you were still needing help on this? If so, what troubleshooting steps have you tried? 

 

Please let me know. 

 

Best regards, 

Garrett DS

Brad
Community Specialist
Community Specialist

Hey folks.

 

Just popping in to see  if you still needed assistance with this issue? Please let me know!

 

Best Regards,

Brad.

GarrettDS
Community Specialist
Community Specialist

Hey folks,
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.

Have a great day,
Garrett DS