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Deleted history on nest cam , wtf???? Please help

Lostwithithouth
Community Member

My history on my camera has been deleted and I need to see it .it was from yesterday how did this happen?

4 REPLIES 4

EmptyNester
Gold Product Expert
Gold Product Expert

are you cameras new?  Google give  everyone a 30 day trial of their NEST AWARE service.  If it expired then all your video is gone and you can't get it back.    Here is the link if you want to activate the NEST AWARE.  There are 2 plans available.  I have the $12/month plan and love it.  It support ALL my cameras and gives me 24/7 recording.   If you do this make sure you have the UP-LOAD bandwidth.

https://store.google.com/product/nest_aware?hl=en-US&gclid=EAIaIQobChMI7aCs1_D0-AIV8QutBh1_gwBdEAAYA...

 

 

aatienza
Community Specialist
Community Specialist

Hey Lostwithithouth,

 

Appreciate the help, EmptyNester. I'm dropping by to ensure if everything is covered here. Hope that sheds some light on the issue.


Thanks,

Archie

aatienza
Community Specialist
Community Specialist

Hey Lostwithithouth,

 

I wanted to follow up and see if you are still in need of any help? Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.


Thanks,

Archie

aatienza
Community Specialist
Community Specialist

Hey Lostwithithouth,

 

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.


Thanks,

Archie