06-08-2023 04:06 PM
I forgot to save some video history in my Nest Aware account before it was automatically deleted. Is there any way to recover that?
06-08-2023 04:19 PM
Sorry, but no.
"All video history is deleted on a rolling basis. This means that, depending on the Nest Aware subscription you have, older saved video is deleted from the cloud after a certain number of days."
https://support.google.com/googlenest/answer/9681538
06-14-2023 02:26 PM
Hello everyone,
@777Goody, thanks for reaching out here in the Community. Were you able to read the information and check the link that MplsCustomer has shared? In case you have an update, you know where to find us.
I appreciate your response, MplsCustomer.
Regards,
Emerson
06-19-2023 07:39 AM
Hi 777Goody,
We wanted to follow up and see if you are still in need of any help. Please let us know if you are still having any concerns or questions from here, as we would be happy to take a closer look and assist you further.
Thanks,
Emerson
06-21-2023 08:45 AM
Hey 777Goody,
Just one final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, we would be happy to keep it open. If there's more we can do, just let us know.
Best,
Emerson