01-25-2024 03:28 PM
My camera stopped notifying me when someone enters the room I have gone to settings > set “push notifications “ and “Away notifications “ and people setting and it still won’t do it. It was doing it before. What can I do? Thanks
01-31-2024 01:16 PM
Hello HermesA,
Thanks for reaching out to the Community. I'm here to help you out. First, could you tell me what kind of camera you're using? Also, what app are you using for your Nest camera? If you're using the Google Home app, have you turned on notifications in the settings for Seen events?
I look forward to your response.
Best,
Edmond
01-31-2024 03:25 PM
Thanks Edmond. The camera is a “
02-01-2024 12:45 PM
Hi there,
Thank you for providing that information. Have you tried performing a factory reset on your Nest Camera? Afterward, please set up the camera again on Google Home. Before proceeding with the factory reset, ensure that you save all important videos. Here is a link on how to restart or factory reset on your Nest camera or doorbell.
Cheers,
Edmond