08-10-2025 10:53 AM
I'm unable to locate doorbell settings in any app. Where/why/how do I change the chime without that portion?
Answered! Go to the Recommended Answer.
08-10-2025 01:57 PM
What doorbell options are you looking for, by the way. With the 1st gen doorbells, the only option we have is to turn the "Indoor chime" on or off. Doorbell themes are only available when a holiday is near.
08-10-2025 02:08 PM
If you go to Settings | Device information, for the doorbell, under "Technical information" does the "Model" indicate it is a doorbell?
08-10-2025 11:09 AM
Your post indicates you have a "Nest Doorbell (wired Gen 2)" in the "Google Home app (Android)", so you should be able to to to Settings (by selecting your doorbell, clicking the three dots in the upper right corner, and then selecting "Settings") in the Google Home app, and then selecting "Doorbell".
08-10-2025 11:17 AM
Yeah, I've done that but there's no option for doorbell settings.
08-10-2025 11:27 AM - edited 08-10-2025 11:42 AM
That's quite odd. Our doorbells are all 1st gen doorbells, so I can't attach a screenshot of the doorbell settings in the Google Home app.
If it were ours, I'd try deleting and reinstalling the Google Home app on your phone. (You don't lose any settings; you just sign back on with the same Google Account.)
If that doesn't work, you could also try turning off the circuit for your doorbell for minute to force it to restart.
If that doesn't resolve it, you could try contacting Support, but they'll probably ask you to perform a "Restart" and a then "Factory Reset" (and subsequent reinstall), as documented here:
https://support.google.com/googlenest/answer/9252162
To contact Support:
1. Go to https://support.google.com/googlenest/gethelp.
2. Select a category/product family, and type in a brief description of the issue, then click "Next".
3. Select your device from the dropdown, click "Other", then click "Next step".
4. Under "Resources", just click "Next step". (Clicking one of the listed links will bring up a Help page.)
5. Under "Contact options", choose to get a phone call or chat with the team, depending on availability in your country.
08-10-2025 01:31 PM
Bummer. I've tried reinstalling the home app and it was factory reset a few days ago, neither charged anything. So odd
08-10-2025 01:57 PM
What doorbell options are you looking for, by the way. With the 1st gen doorbells, the only option we have is to turn the "Indoor chime" on or off. Doorbell themes are only available when a holiday is near.
08-10-2025 01:59 PM
Right now I'm trying to get it to chime in the house. It was working when we moved in but doesn't seem to be after I reset it to add to my app.
08-10-2025 02:08 PM
If you go to Settings | Device information, for the doorbell, under "Technical information" does the "Model" indicate it is a doorbell?
08-10-2025 02:16 PM - edited 08-10-2025 02:17 PM
Sorry don't know why I keep hitting recommend instead of reply 🤦
Yes, it sure does.
08-10-2025 02:18 PM
Maybe you should try contacting Support, and tell them you've already done a factory reset and reinstall.
08-10-2025 02:19 PM
Will do, thanks for trying!