Door bell don't lock in place

[jojo1965]

I tried forever to lock the dooorbell in place! Whats the trick!

[lluna813]

Any luck? I'm having the same issue

[EmersonB]

Hi everyone,

Thanks for reaching out here in the Community. To confirm, do you have the wired or battery type of Nest Doorbell? In case you have the 2nd gen wired, just hit this link to know how to lock it on its back plate and skip it to 8:22 minutes. Let us know how it goes.
    
Regards, 
Emerson

[jojo1965]

No I have battery and i put it in place does not lock in. I put two way tape on it but will have a mess to take off. I had this and it is out of warranty.. just had to wait until I moved to use it and no I am SOL

[zoeuvre]

Hi all, 

Thanks for stopping by here, Emerson and Princess.

@jojo1965, may I ask how you knew that your Nest Doorbell was already out of warranty? Have you contacted our phone support already, by any chance?

@lluna813, I want to check if you managed to see the response from Emerson above. Please let us know if you still have questions or concerns, as we'll be willing to assist you further.

I'll look forward to your responses. 

Regards,

Zoe

[zoeuvre]

Hi all, 

I want to check and see if you are still in need of any help. Please let me know, as I would be happy to assist and answer any questions you may have.
 

Thanks,

Zoe

[Dan_A]

Hey there,

We haven't heard from you in a while, so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.
 

Cheers,

Dan

[Princesss]

Hey there,

Chiming in to see if you still need assistance with this. Hope the previous post helped. Let us know if you have additional questions, otherwise we’ll be locking the thread.
 

Best,

Princess

[Princesss]

Hi folks,

Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google Nest devices and we'd be glad to assist you further.
 

Best,

Princess