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Door bell not connecting

Cclu
Community Member

Hi I can't seem to get my doorbell to register on the nest app or connect to my hub could anyone please advise? Many thanks 

4 REPLIES 4

MrGoogle
Community Member

It needs to be registered to your Google Home App for it to show up on your hub.

What happens when you use the Google Home App to Setup a new device?

May want to consider resetting and going through the process to Add again.

https://support.google.com/googlenest/answer/9252162?hl=en

 

Brad
Community Specialist
Community Specialist

Hi there, 

 

I apologize for my late response and thank you for all of your patience while waiting for a reply. I can definitely understand how frustrating your situation must be, but I wanted to make sure that your issue was addressed. Do you still need help with this issue? I know that there's been a delay in response since you posted.

 

Please let me know if you need further assistance. 

Best Regards, 

Brad.

Brad
Community Specialist
Community Specialist

Hi there,

 

Just checking in to see if you still need assistance with this issue. Please let me know if you need further assistance. 

 

Best Regards,

Brad.

Brad
Community Specialist
Community Specialist

Hey Folks.

 

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

 

Best Regards,

Brad.