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Cameras and Doorbells

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Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

Camera Performance Improvements in the Google Home app Read more

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How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 797 Views
  • 0 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 16654 Views
  • 0 replies
  • 7 kudos

Google doorbell mount / pin

I took my Google doorbell off as normal last night, charged it. Went to put it back on this morning and noticed the pin at the top is stuck in.Is there a way to get it back out without damaging things? What can I do?

Bluesteel by • Community Member
  • 556 Views
  • 2 replies
  • 0 kudos

Doorbell dead?

A 'battery issue' reported. Charged it... except it never shows the solid white light.Asked about replacement battery? No response. (Ifixit complaint to Google?). Found a battery (Mano mano). Eventually unstuck the old battery from the base (total ov...

dpawson by • Community Member
  • 2376 Views
  • 11 replies
  • 4 kudos

2 cameras but only one has history

I have 2 cameras. Bought Nest aware subscription-30 day history package but only one camera has the 30 day history avbl. Any idea how to get both cameras to have 30 day history?

Paulx by • Community Member
  • 909 Views
  • 4 replies
  • 1 kudos

Outdoor nest cameras “not charged”

I installed a few Nest cameras around my home. The ones with batteries are plugged in but I can’t use them. It says that it needs to be charged! It’s literally plugged in. Not sure what the deal is with these products, but they don’t seem to work wel...

Number8 by • Community Member
  • 756 Views
  • 3 replies
  • 0 kudos

Latch Button Stuck

Has anyone found a fix for a stuck latch button besides WD40? I'm beyond frustrated that the only response from support was to buy a new one and trust that they've fixed the problem.

Detecting wrong face

My camera incorrectly labeled a face from my face library when they came and knocked on my door. The label was incorrect as I never seen this person before. The title of the event is the name of the person the camera thought it was but there is no wa...

Doorbell not working

We have our Nest battery doorbell now for about 2 years.In the beginning all worked fine, our doorbell is fully wireless and has been installed with both our phones (IOS).When the doorbell was pressed we would get a notification on our phones and thr...

StevenDK by • Community Member
  • 449 Views
  • 1 replies
  • 0 kudos

Painting Power Cable?

I just purchased a black Wasserstein cover to better conceal my Nest Battery Cam. It works great! Unfortunately, the white Nest power cable ruins the idea. Is it okay to paint the power cable black, or at least the end closest to the camera that will...

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