11-12-2021 10:25 AM
The camera was attached to my account but new internet it just showed camera offline so removed from app now won’t install have removed from power for 4 days but still won’t connect to app
12-07-2021 01:58 PM
Hi there,
I apologize for my late response and thank you for all of your patience while waiting for a reply. I can definitely understand how frustrating your situation must be, but I wanted to make sure that your issue was addressed. Do you still need help with this issue? I know that there's been a delay in response since you posted.
Please let me know if you need further assistance.
Best Regards,
Brad.
12-10-2021 02:46 PM
Hey Daddypig,
Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.
Have a great day!
Eric
12-13-2021 01:13 PM
Hey Folks.
At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.
Best Regards,
Brad.