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Doorbell Battery Conversertion

Ksteph1
Community Member
  1. I bought the battery doorbell. I see that you can update it to wired. My question is if this will allow for the 24-hour recording? Currently the battery does not allow for 24-hour monitoring but the wired version does. Do I have to buy the only wired version doorbell to get this, or will the battery turned into a wire work? 
4 REPLIES 4

MplsCustomer
Bronze
Bronze

@Ksteph1 

The battery doorbell runs on battery power even when it is wired.  It is trickle charged when wired.  As a result, you cannot get 24/7 video history from the battery doorbell even when it is wired:

https://support.google.com/googlenest/answer/9681538?hl=en

Brad
Community Specialist
Community Specialist

Hi there,

 

Just as @MplsCustomer stated, the 24/7 video history is not available for the Doorbell (battery) even if it is wired in.

 

Best regards,

Brad

Brad
Community Specialist
Community Specialist

Hi there, 

 

Just checking in to see how the conversation is going. Please let us know if you have any further questions or concerns. We'll leave this thread open for a little longer for follow-up questions and concerns. 

 

Best regards, 

Brad

Brad
Community Specialist
Community Specialist

Hi there,

Just checking in on this thread and the activity on it. We'll leave this topic open for another 24 hours in case there are any follow-up questions or comments.

Best regards,
Brad