Doorbell Sound and Motion detection

[ARC806]

Has anyone else had issues with your doorbell recording motion and sound even though you have it toggled off? I’ve tried everything and can’t seem to fix the issue. I only want it to record when a person is detected and my feed is full of sound and motion recordings. It’s driving me nuts. Help! 🙂

[MplsCustomer]

@ARC806 

It depends on which doorbell or camera you have. If you have an older Google Nest doorbell or camera that works in the Google Nest app, you can turn off notifications, but the events are still recorded and flagged, but you can use the filter function to filter out events you don't want to see.

However, if you have a newer Google Nest doorbell or camera that works ONLY in the Google Home app, you separately turn recording of certain events on and off, and then separately turn notifications on and off for those events.

[ARC806]

Thank you, thank you, thank you! This was such an easy fix, I can’t believe I missed it. 🤦🏼‍♀️

[EmersonB]

Hi everyone,

@ARC806 thanks for reaching out here in the Community. It seems like you're able to find the solution to your issue. Let me know if you have other questions or concerns.

I appreciate the help, MplsCustomer.

Best,
Emerson

[janthadeus]

Hey ARC806,

Awesome, we're glad to hear that! As we got our resolution here, I'm going to mark this thread as complete. I'll be locking this thread if we won't hear back from you again in 24 hours. Should that happen, feel free to create a new one if you have more questions or have other concerns in the future. 

I appreciate the help here, MplsCustomer and Emerson.

Thanks,

JT