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Cameras and Doorbells

Blog Posts

Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

Forum Posts

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 15442 Views
  • 0 replies
  • 6 kudos

Nest hello suddenly won't stay online

I have had this wired nest hello for a couple of years with no problems.Now, starting yesterday, it will not stay online. I reset it and it stays online for several minutes to an hour, then back offline again. The nest appears to have power. I have t...

bpohio by Community Member
  • 688 Views
  • 3 replies
  • 0 kudos

How to Join Nest Aware Plus?

I just purchased a Google Nest Cam (Wired). I don’t see an option to joint Nest Aware Plus. I’d like my camera to record continuously so I can look back at footage through out the day. How do I join that subscription?

hannakait by Community Member
  • 1912 Views
  • 4 replies
  • 1 kudos

Nest Doorbell (battery) image notification to Apple Watch

The preview in my Apple Watch doesn't work, only a blank screen when someone approaches my front doorI have seen that this is a known issue for many months but my question is when will it be fixed?It cant be that hard, image notifications works for o...

miljume by Community Member
  • 1861 Views
  • 7 replies
  • 4 kudos

Alerts

I am not getting any alerts on my phone, I just installed the set up and have nest aware for a month for free but get no alerts. I've already made sure in phone settings that nest and Google home are allowed to send notifications.

Albertg by Community Member
  • 976 Views
  • 4 replies
  • 0 kudos

Account messed up.

First I need to say that the 2 cameras I will mention I have had since new and I have used both previously. I have one camera at home that I've been using for several years with no problems. I have another one that I used at work several years ago an...

GD2 by Community Member
  • 677 Views
  • 3 replies
  • 0 kudos

New Nest Doorbell Camera

I just got this doorbell to add with my 1st gen Nest indoor cams and outdoor cams. I just bought 2 new Google outdoor cams but I cant even connect the doorbell. It keeps giving me this error: "Can't connect to assisting Nest Device ?"I like the googl...

Woosah by Community Member
  • 1010 Views
  • 6 replies
  • 0 kudos

Video

The camera angle changed last night around 2am. It only shows the left side of the typical screen and leaves out our driveway. Does not look like it was moved. Issue is on two separate phones, ios and android

Cboyle by Community Member
  • 648 Views
  • 3 replies
  • 0 kudos
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