05-10-2023 10:01 PM
So I've been trying to set up a nest doorbell for most of the evening.
Earlier I got to the point where the light was blue and ready for setup. I got into my Google Home app and started setting up the doorbell.
Everything was connecting to Wi-Fi in the setup process and an update installation started.
The installation stalled and now the doorbell blinks orange, as if there's not enough power to the device. But the device was powered up fine prior to the update installation.
I have factory reset the device and now I can't add the device back into Google Home. I uninstalled it from Google Home to be sure, and still no luck. Any help would be appreciated!
06-07-2023 07:42 AM
Hi Wtfbingo,
Thanks for reaching out here in the Community. To know more about your concern, could you send us the photo of your Nest Doorbell? Also, how did you reset it to the factory default? Could you confirm if it's a blinking yellow or orange? Hit this link to check the meaning of the lights of your Nest Doorbell. Looking forward to your response.
Best,
Emerson
06-13-2023 12:05 PM
Hello Wtfbingo,
I'm dropping by to ensure that everything is covered here. How's it going with your Nest Doorbell? We would appreciate it if you could share the information I’m asking above. Were you able to hit the link I've shared? We'd be glad to hear from you.
Thanks,
Emerson
06-14-2023 12:56 PM
Hey Wtfbingo,
Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, we would be happy to keep it open. If there's more we can do, just let us know.
Regards,
Emerson