08-19-2022 06:14 AM
I could not add a child with family link account to the Nest app. I cannot add a home member in the Nest app because it states we have to manage additions in Google Home.
2. When trying to Invitea child account to the Household in the Google Home App, we receive a message stating we cannot add the child account in this App, we have to do it in Family Link.
3. In the Family Link app I click Google assistant -> add to new devices. And nothing happens after the click.
How can I get this Doorbell work for the kids?
08-25-2022 08:50 AM
Hi there,
I apologize for my late response and thank you for all of your patience while waiting for a reply. I'm terribly sorry to hear that you're having these troubles. I understand how upsetting this could be, but I'm happy to assist you with this obstacle. Here is a great article that goes over family access. I believe it can help you out.
Best Regards,
Brad
08-25-2022 12:50 PM
Thank you answering this. However there is no answer why Family Link device addition button does nothing. I suppose it is the place where I should add Family Link users to the Doorbell.
08-25-2022 02:46 PM
08-31-2022 07:56 PM
Hey there,
I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.
I appreciate the help, Brad.
Thanks,
Archie
09-05-2022 04:47 PM
Hey there,
Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
Thanks,
Archie