Doorbell battery

[Yankees26]

Hello, nest doorbell battery is compatible with nest apps? Thank you. 

[ArmitageK · Accepted solution]

Yes

[MplsCustomer]

@Yankees26 

The Google Nest Doorbell (Battery) works ONLY with the Google Home app, and NOT with the Google Nest app or the home.nest.com website.

Google's explanation for this--along with customer reactions--can be found in this blog in this forum:

https://www.googlenestcommunity.com/t5/Blog/Message-from-our-GM-Updates-for-our-Nest-customers/ba-p/...

[Brad]

Hey folks,

Thank you for your feedback on this issue, I fully understand the frustrations of not having your new Nest Cams in the Nest App or available on https://bit.ly/3HtBgJC web app. I can imagine having to use two different apps at the moment is quite daunting, and could lead to frustration. 

However, the new Nest cameras and doorbell are exclusive to the Home app because we wanted to create an integrated experience with your speakers and displays. A Nest Aware subscription applies to all of your cameras, speakers, and displays in the same home structure. Thank you for your continued patience, and support. I am more than happy to assist you further with this inquiry if you wish. Please let me know.

Best Regards,

Brad.

[James]

Hey folks,
Thanks for visiting the Community.
Since this thread hasn't had activity in a while, we're going to close it to keep content fresh.
We hope you were able to get the help you need but if the issue persists feel free to create a new thread, and provide as many details as possible so that others can lend a hand.
Best,
James