Doorbell camera no audio

[Akost]

Can’t turn on doorbell audio 

in google home/settings no audio icon comes up 

can’t access nest because original email is obsolete and can’t access the verification number to change email

[Rusell]

Hi Akost,

Thank you for reaching out to the community. I'm sorry to hear that the Nest Camera doesn't have audio and you cannot access your account. 

To help me find the best solution, I'll need to ask you a few questions:

• What kind of Camera and Generation do you have?
• What app are you using (Google home or Nest App)? 
• Are you able to see the live feed through the app? 
• Which email service do you use?

Keep me posted.

Best regards,

Rusell.