Hi @Snowuser
I'm really sorry that your Nest Doorbell isn't working properly. Don't worry, here are some troubleshooting steps that may work for you:
1. Motion Detection Settings:
- Check your motion detection settings in the Google Home app. Make sure people are included in the types of motion events your camera is set to detect. You might have it set to only detect vehicles.
2. Detection Zones:
- Review your detection zones. Ensure the zones cover areas where people typically walk or approach your door.
- You might also want to adjust the sensitivity of the detection zones. A higher sensitivity might be needed for people compared to cars.
3. Camera Angle and Distance:
- Verify that the camera angle is optimal for capturing people entering your frame. Cars might be larger and easier to detect from a wider angle. You might need to adjust the camera angle to better capture people moving within the desired range.
Please try those steps and let me know if you were able to solve the issue.
Best regards,
Josh
