Doorbell peeling and cracking on faceplate

[Mhphillips]

Hi! Our doorbell is peeling and cracking on the faceplate. It is on a covered porch not in full sun. Is there a recall or fix for this issue? We have a house full of nes

[Thewalks]

I have the same with my doorbell peeling. Bought it under a year ago. How do I get it replaced…does anyone know? 

[Brad]

Hey there,

Thank you for your patience. We do not process these requests in the Nest Community Forums. If you are seeking a replacement, please note that unless the device is under warranty, we cannot issue a replacement. 

Please first fill out this form so Support can collect some important information from you. Once the form is submitted, you will have your case number. 

Best Regards,

Brad.

[Brad]

Hey folks,

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad