03-05-2023 05:20 AM
How can I get my doorbell history it only saves one day
or has someone else possibly have access??
03-05-2023 07:03 AM
Do you know if you are currently subscribed to the Nest Aware service? This subscription service will enable video history of various tiers.
03-05-2023 04:33 PM - edited 03-05-2023 04:34 PM
You need to subscribe to one of the NEST AWARE plans. They are $6/month or $12/month.
Note: Activating this will not bring back anything in the past. It only records from the time you start the subscription
Here is the link to do that...
https://support.google.com/store/answer/9396337#zippy=,change-your-plan,switch-to-new-nest-aware
03-09-2023 09:01 AM
Hi there,
Thanks for your help here, @Rubes and @EmptyNester!
@Rach2 Here is a great link on how Nest Aware works and how to subscribe. In addition, here is a link on how to manage your subscription.
Best regards,
Brad
03-13-2023 07:30 PM
Hey Rach2,
Checking in — we hope you've got the answer you're looking for. Let us know if you have more questions in mind.
Thanks for the help here, everyone!
Best,
JT
03-14-2023 08:02 PM
Hello there,
Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
I appreciate the help, everyone.
Thanks,
Archie