10-15-2021 06:46 PM
My nest doorbell lost its wide angle view (I was actually able to see the time it happened). How to I get the original view back? Nothing in the settings had been changed.
Answered! Go to the Recommended Answer.
10-15-2021 08:15 PM
Did you by any chance inadvertently set "Enhance" on your doorbell, which "keeps your camera zoomed in all the time"? If so, you can cancel it by taping the screen once to bring up the camera controls and tapping Cancel Enhance (it's the icon with four tiny corners marked).
10-22-2021 12:53 PM
I must have. The hard part was finding the enhance icon. That was the problem, I turned off enhance and I have the view I wanted. Thanks!
10-15-2021 08:15 PM
Did you by any chance inadvertently set "Enhance" on your doorbell, which "keeps your camera zoomed in all the time"? If so, you can cancel it by taping the screen once to bring up the camera controls and tapping Cancel Enhance (it's the icon with four tiny corners marked).
10-22-2021 12:53 PM
I must have. The hard part was finding the enhance icon. That was the problem, I turned off enhance and I have the view I wanted. Thanks!
10-22-2021 12:56 PM
Hey, Shelpinkkeds.
That's great news! Thanks for coming back and letting us know that you were able to get this working for you. I'm glad you were able to get it resolved. As we have our answer here, I'll go ahead and close up the thread. If you need anything else, please feel free to open a new discussion.
Thanks!
10-22-2021 12:34 PM
Hi, Shelpinkkeds.
Sorry for the late response. Thank you for all of your patience while waiting for a reply. I can definitely understand how frustrating your situation must be. I just wanted to make sure that your issue is addressed.
Please let me know if you need further assistance.
Thanks.
10-22-2021 12:53 PM
All good-thanks for the follow up!