Doorbell

[MrLC]

We had to change our router and I had to remove my cameras and reinstall them. Now I can't get notifications on. I've set up zones but no matter what I try no joy. I have a nest aware account. Can anyone help.

[aatienza]

Hey MrLC,

Thanks for posting here in the Google Nest Community.

Let's see what's going on with your Nest cameras. Could you answer these questions so we can isolate the issue?

1. Have you not received any push or email notifications?
2. Have you checked your spam folder?
3. Is the Airplane or Do Not Disturb mode turned off or on?
4. Have you tried to use a different mobile device?
5. Is this issue constant or intermittent?

Thanks,

Archie

[aatienza]

Hey MrLC,

I just wanted to follow up and see if you're still in need of help. Please let us know as we would be happy to answer any questions you may have. 

Thanks,

Archie

[aatienza]

Hey MrLC,

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Thanks,

Archie