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Doorbell

delboy49
Community Member

I can't get my Gen1 nest to work with my doorbell (No Notification or Sound), Have set up all required settings in the Google home app but nothing showing on the nest. Have notifications and a tri alert sound on both I phones I use but the volume would not wake a door mouse.

Can any one assist with the following:

1  How do I change Alert Sound on I phones? (Have tried changing in notifications on each phone but does not change sound from doorbell)

2  How do I get Gen1 nest to work with doorbell (Is gen 1 nest compatible with Doorbell)

It seems to me that the nest doorbell (Battery) is not a doorbell at all! 

  

4 REPLIES 4

MplsCustomer
Bronze
Bronze

@delboy49 

We have the older Google Nest Hello Doorbells, but the Google Nest Doorbell (Battery) is supposed to send an announcement to all your Nest Hubs, Nest Minis, and speakers if you turn on "Visitor announcements" in Settings for your doorbell (https://support.google.com/googlenest/answer/7672451?hl=en#zippy=%2Cturn-visitor-announcements-on-or...).

delboy49
Community Member

Thanks for your reply. Had set up as per your suggestion but still would not work. Today I reset hub and re-installed and now working OK. 

SteveT1
Community Specialist
Community Specialist

Hi folks,

 

I appreciate the help @MplsCustomer. I'm glad to hear that everything is working now and thanks for sharing the steps that helped you to resolve your issue.

 

In the meantime, do you still have other questions and concerns?

 

Cheers,

Steve

SteveT1
Community Specialist
Community Specialist

Hi there,

 

We haven't heard any updates from you. Please let us know if you still need help as we will be locking this in 24 hours if we won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

 

Regards,
Steve