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Nest to Google Home

BigFella
Community Member

Recently switched from Nest  to Google home, then transitioned old cameras and new cameras over, and I can’t see your life video screen though go back to look at recordings?

4 REPLIES 4

MplsCustomer
Bronze
Bronze

@BigFella 

History for the new Google Nest cameras and doorbells can be viewed ONLY in the Google Home app, while history for the older Google Nest cameras and doorbells continues to be viewable ONLY in the Google Nest app, even if you've transitioned to using a Google account. It's Google Nest's 2-app approach (https://www.googlenestcommunity.com/t5/Blog/Message-from-our-GM-Updates-for-our-Nest-customers/ba-p/...).

aatienza
Community Specialist
Community Specialist

Hey BigFella,

 

I'm dropping by to ensure that everything is covered here. I hope that sheds some light on the issue.

 

I appreciate the help, MplsCustomer.


Thanks,

Archie

aatienza
Community Specialist
Community Specialist

Hey BigFella,

 

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have. 


Thanks,

Archie

SteveT1
Community Specialist
Community Specialist

Hi there,

 

We haven't heard any updates from you. Please let us know if you still need help as we will be locking this in 24 hours if we won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

 

Regards,
Steve