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Doorbell

corinajones
Community Member

I am having trouble with my Google Google doorbell it is registered is registered through 80T and this is the company I bought it through I pay them for the service but  Unfortunately It is not registering to them so Google keeps wanting me to pay for their prescription how do I fix this

5 REPLIES 5

MplsCustomer
Bronze
Bronze

@corinajones 

I'm not familiar with who or what "80T" is, or what service you are paying them for, but if this is in regard to a Nest Aware or Nest Aware Plus subscription, you could try the "Contact us" link under "Nest Aware Premier Care" on the Google Nest Help page below to "Get 24/7 access to Nest Aware Experts on the Nest Customer Care team. They’re available to answer questions, help you access features, and manage your subscription."

https://support.google.com/googlenest/answer/9233159?hl=en

EmptyNester
Gold Product Expert
Gold Product Expert

Your message says "80T" but I think you meant the security company ADT that sells Nest cams to be used from within their system only.   I might be wrong but I'm pretty sure you have to get all your tech support through ADT and not Nest itself.

EmersonB
Community Specialist
Community Specialist

Hi everyone,

 

@corinajones we hope you've got the answer you're looking for. Let us know if you have more questions in mind.

 

@MplsCustomer and @EmptyNester thank you for the information.

 

Thanks,

Emerson

EmersonB
Community Specialist
Community Specialist

Hello corinajones,

 

How's it going? I just wanted to follow up and see if you still need any help? Let me know if you have any questions from here.

 

Thanks,

Emerson

EmersonB
Community Specialist
Community Specialist

Hi corinajones,

 

Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
 

Regards,

Emerson