Doorbell

[Luc12345]

Why the notifications comes with delay.? I open notification in my Samsung S21 Ultra Verizon provider and the object it's gone. Was to late to speak up. I don't like it.

[aatienza]

Hey Luc12345,

Oh no! I'm sorry to hear that. A few questions: when did it start happening? Are the notifications delayed on multiple mobile devices? Have you checked notification settings in the Nest app to ensure the expectations are correct? Also, try the steps below and let us know how it goes.

• Connect the mobile device to another Wi-Fi or cellular network.
• Sign in to your account on another mobile device and trigger a notification to test
• Reboot your doobell by turning off the breaker (If wired)
• Reset it to its default setting

Check out this link for additional help.

Thanks,

Archie

[aatienza]

Hey there,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have. 
 

Thanks,

Archie

[aatienza]

Hi there,

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
 

Thanks,

Archie