10-27-2022 04:23 PM
I am getting duplicate notifications from activity on my battery doorbell to my iPhone. I get duplicates on my Apple Watch, and duplicate Siri notifications when using my AirPods. Is there a way to change this?
11-01-2022 09:34 AM
Hi there,
I apologize for my late response, and thank you for all of your patience while waiting for a reply. I understand how upsetting this may be, and I'm happy to assist you with this. You should be able to edit how you want to receive notifications on each device, and you can change them there. Be default, they will go to all available devices connected to your doorbell.
Best regards,
Brad
11-01-2022 03:25 PM
Hi Brad, and thanks for you reply. I've looked all through the notifications settings and just can't figure out what is causing me to get two for each event on my phone and watch.
11-02-2022 10:19 AM
Do you happen to have more than one Google account linked by chance? That could be the cause of the double notifications. You can try these steps:
Best regards,
Brad
11-05-2022 04:49 PM
Hi folks,
I want to make sure you're all good — how did the steps go?
Thanks for the help here, Brad.
Regards,
JT
11-06-2022 05:37 PM
Hey there,
Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
Best,
JT