Eratic Motion Detection with indoor Nestcam

[colgbo]

Does anyone know if there are problems with the Nest server? For the past few days my cameras have not been recording all motion events. They record some motion events but not all motion events. I have four cameras and the problem occurs on all four so I don't think it is a camera problem. I can view live video fine.

[EmersonB]

Hi colgbo,

Thanks for reaching out and bringing this concern to our attention. Let's see what we can do here. Try checking the event settings of your Nest camera from your Nest app or Google Home app. Make sure that the events you want to receive are on. Toggle your Nest camera, motion event and microphone off and on. Hit this link for more information. If you have other questions and concerns, feel free to let me know.

Thanks,
Emerson

[janthadeus]

Hey folks,

Checking in — how’s it going? Still need our help?

I appreciate the help here, Emerson.

Thanks,

JT

[janthadeus]

Hi there,

We haven't heard any updates from you. I'll go ahead and lock this thread in 24 hours. If you happen to have the same concern feel free to reach us out here or start a new thread.

Best,

JT