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Erratic false vehicle notifications

OkraAndSquash
Community Member

I had a Google Nest floodlight camera installed less than a week ago and it gives false vehicle notifications about 6 times per day. It's alerting me to seen vehicles that are outside of the zone. Out of zone notifications are turned off and heard notifications/sound detections are also turned off. The weird part is that roughly 120 cars pass my house (rural corner lot) on any given day but the false notifications are only about 5 percent. A 95% accuracy sounds good but I don't want to be bothered by any false notifications. The vehicles aren't doing anything strange and are just typical passengers cars. 

1 REPLY 1

JuanCH
Community Specialist
Community Specialist

Hi OkraAndSquash,

 

Thanks for posting in the community! I understand your Nest Cam with floodlight is giving you false vehicle notifications about six times a day. Specifically for vehicles outside your activity zone, even though you've disabled those out-of-zone alerts and sound detection. Help is here!

To troubleshoot this inconvenience, let's set up an activity zone and disable motion that you don't want to receive activity alerts from: 

  1. Set up the activity zone. Please refer to this article for more details: Set up and use Activity Zones
  2. Under 'Event History,' please turn off all the notifications you don't want to receive alerts from, such as vehicles.

Please let me know how it goes. I look forward to your response.

 

Best regards,
Juan