Eufy camera not connect with the Google nest hub

[Staf]

I have disconnected the cameras from the Eufy app, delete the app and then download it again, and did the reinstallation of the cameras in the app. I then linked the eufy app with my Google nest hub which had been reset and I can’t get a live feed from any of the cameras on the hub. “Hey Google show me the living room living room, the screen statesstates “the camera feed is not available”… yesterday the feed was attempting to connect and sometime after 20 seconds, it went live but not

this messages stating states “the camera feed is not available” appears 

[Jake]

Hey Staf,

Apologies for the late reply. I wanted to follow up and see if I could be of any help. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further. 

Best regards,
Jake

[Princesss]

Hey folks,

Thanks for visiting the Community and we're sorry for the late response.

@Staf, were you able to check if the cameras are all working when using the Eufy app? How far is your camera from the Google Nest Hub and your router? Could you try to rename the camera by room to see if this would work when you command it?

By the way, thanks for chiming in @Jake.

Best,

Princess

[Princesss]

Hi everyone,

We just want to check if you have seen our response posted above. Let us know if you have additional questions, otherwise we'll be locking the thread.
 

Best,

Princess

[Princesss]

Hi folks,

Just one quick final follow up since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.

Best,

Princess