04-08-2023 10:21 AM
Hey
I want to view a live stream of my doorbell cam from my Alexa echo but it says ‘live view unavailable in the Alexa app’ yet I can view my battery cam
i want to be notified and see who is at the door
can someone help please ??
04-15-2023 11:40 AM
Hi Lukep,
Thanks for reaching out here in the Community. To confirm, are you referring to your Alexa echo show device? Try restarting both devices. Hit this link for the steps and let us know how it goes.
Best,
Emerson
04-18-2023 12:44 PM
Hello Lukep,
I'm dropping by to ensure that everything is covered here. How's it going with your Nest Doorbell? We would appreciate it if you could share the information I’m asking above. Also, were you able to perform the steps I’m suggesting? We'd be glad to hear from you.
Thanks,
Emerson
04-18-2023 03:33 PM
Hey,
I’ve done a hard reset on them both, checked the wifi, followed all the guides etc but nothing works, apparently the wired nest doorbell cam just doesn’t work with Alexa
thanks anyway
04-19-2023 02:12 PM
Hey Lukep,
Thanks for getting back to us. To confirm, is this the first time you're going to live stream your Nest Doorbell to your Alexa Echo or is it working before? Hit this link for more information and let us know how it goes.
Regards,
Emerson
04-22-2023 02:13 PM
Hi Lukep,
We wanted to follow up and see if you are still in need of any help. Please let us know if you are still having any concerns or questions from here, as we would be happy to take a closer look and assist you further.
Thanks,
Emerson
04-22-2023 02:26 PM
Hey
it stil doesn’t work unfortunately, I don’t think it’s possible to be honest I’ve tried everything