Thanks for reaching out here in the Community. To confirm, are you referring to your Alexa echo show device? Try restarting both devices. Hit this link for the steps and let us know how it goes.
I'm dropping by to ensure that everything is covered here. How's it going with your Nest Doorbell? We would appreciate it if you could share the information I’m asking above. Also, were you able to perform the steps I’m suggesting? We'd be glad to hear from you.
I’ve done a hard reset on them both, checked the wifi, followed all the guides etc but nothing works, apparently the wired nest doorbell cam just doesn’t work with Alexa
Thanks for getting back to us. To confirm, is this the first time you're going to live stream your Nest Doorbell to your Alexa Echo or is it working before? Hit this link for more information and let us know how it goes.
We wanted to follow up and see if you are still in need of any help. Please let us know if you are still having any concerns or questions from here, as we would be happy to take a closer look and assist you further.
