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Event history not available, although I have viewed event

Simmo69iam
Community Member

I have viewed events on my nest doorbell battery (fully charged) and now those events aren’t visible although the dates that they occurred are recoded in the timeline. The actual video event is not there. The message in the timeline is no events recorded. 
Is it still available in some form?

1 Recommended Answer

MplsCustomer
Bronze
Bronze

@Simmo69iam 

Do you have a "Nest Aware" subscription?  If you do not, then you only have access to event video history for events that occurred in the most recent 3 hours.

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1 REPLY 1

MplsCustomer
Bronze
Bronze

@Simmo69iam 

Do you have a "Nest Aware" subscription?  If you do not, then you only have access to event video history for events that occurred in the most recent 3 hours.