cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

Events that happened are now gone

Z66
Community Member

I have noticed, through alerts that my nests have sent me, that nest is blocking events that have happened. Case and point my neighbor came over this morning and the nest alerted me to that event. Roughly 3 hours later when I looked at my nest feed it was blocked out saying no events detected. So how many events have happened that nest has now blocked?

I went back and noticed that is a common thing with the base level $60 nest subscription as a way for them to push you to the 24/7 subscription. I’m paying for something I’m not getting and that’s not right. How many others are being cheated by nest and google. 

3 REPLIES 3

Brad
Community Specialist
Community Specialist

Hi there, 

 

Sorry for my late response. Thank you for all of your patience while waiting for a reply. I just wanted to make sure that your issue is addressed. I can definitely understand how frustrating your situation must be. I would love to help you find a solution to this issue. 

 

- Do you still need help with this issue? 

- What troubleshooting steps have you done thus far? 

 

Please let me know if you need further assistance. 

Best Regards, 

Brad.

Jeff
Community Specialist
Community Specialist

Hi, Z66.
I just wanted to jump in real fast to see if you saw Brad's reply and to see if you still needed some help on this or if you were able to get it sorted out. If you are still needing some help, just let us know and we'll be happy to continue helping.
Thanks.

Jeff
Community Specialist
Community Specialist

Hi, everyone.
As we haven't had any activity here recently I'm going to go ahead and close the thread. If you have more to add, feel free to start a new discussion.
Thanks