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Cameras and Doorbells

Blog Posts

Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

Camera Performance Improvements in the Google Home app Read more

Forum Posts

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by Diamond Product Expert
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Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 17577 Views
  • 0 replies
  • 7 kudos

Resolved! Google Nest migration

I was forced to migrate my Nest account to Google over a year ago. Last month the doorbell cam went off line and I couldn't get it back. Lowes suggested to replace the Nest DoorBell. I did and the new one wouldn't connect to WiFi then the app asked i...

Resolved! Nest doorbell

my nest doorbell is telling me that the battery is dead, but it is wired to an old doorbell wires and I don’t see any way to charge this. I opened it and there is just a big black battery on the inside that’s connected to wires

Adiii by Community Member
  • 365 Views
  • 1 replies
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Resolved! Near Doorbell not notifying of person at door

Since Monday my nest camera is not notifying of any person at the door. Live feed is working and notified if the doorbell is rang but not been notified of a person at the door. In the filter you can select sound but not person. It seems to have disap...

Weasels1 by Community Member
  • 595 Views
  • 3 replies
  • 1 kudos

camera not functioning properly

My camera has stopped sending me notifications when it detects people. Occasionally, totally at random, it sends me a few. Besides this issue, which makes it completely useless, I can't even activate it with a voice command or an automation, even tho...

me88 by Community Member
  • 952 Views
  • 7 replies
  • 0 kudos

Resolved! Doorbell Notifications Not Working

My Google Nest Doorbell (battery) was working fine up to three weeks ago. Now, I do not receive notifications on my Pixel 9 Pro XL. When I open the Home app, everything is set up and working properly, except no notifications are being generated even ...

PhilipTD by Community Member
  • 652 Views
  • 2 replies
  • 1 kudos

Resolved! Google nest doorbell

I changed Wi-Fi providers so I’m trying to change the Wi-Fi on the Google nest doorbell. It advised me to remove the product to redo the Wi-Fi but now I can’t connect back because I don’t know where the QR code is and I can’t remove the doorbell from...

Laurah351 by Community Member
  • 678 Views
  • 1 replies
  • 0 kudos

Nest public preview

Since subscribing to the googlw home public preview , I have had problems with my nest hello doorbell and now I am at a state where it's unusable as I am unable to reset it as it thinks it's live in Google home and Google home now thinks I have five ...

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Erniem64 by Community Member
  • 969 Views
  • 5 replies
  • 0 kudos

Resolved! Two nest cameras

Both of my cameras went offline on Sunday 12th Jan I have restarted everything and they still won't come on line I have a Nest smart thermostat on the same wifi which is working Both cameras have worked well for 2 years without issues Both cameras ca...

Lynch by Community Member
  • 593 Views
  • 4 replies
  • 0 kudos
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