New updates to Google Home for camera users: new AI image detection, requested f... Read more
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Resolved! New updates to Google Home for camera users: new AI image detection, requested features, and more!
We recently shared new updates to the Google Home app. You can read more in our community blog: New updates to Google Home for camera users: new AI image detection, requested features, and more! Have any questions not covered in the FAQ? Let us know ...
Need help with setup? Troubleshoot common Nest camera or doorbell problems
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
Can't share saved video clips
The police have requested some footage from my doorbell cam. I've saved the relevant clips, clicked on the 'unlock' symbol to make them viewable by others, copied and pasted the links. But when anyone apart from me tries to open the links they get a ...
Floodlight camera
What is the recommended mounting height for the Nest Cam with floodlight ?On its sister product, the single stand-alone nest cam, it recommends 7 to 10 feet. With the inclusion of the floodlights, can we go a little higher ?
Lg tv and nest camera
I have the wired nest camera and the nest doorbell camera. I would like to display these cameras on my LG smart TV. It does not have the home app in the LG system. Is there a way to do this? Could I use a chromecast system,
Google doorbell familiar face announcement now working - UK
For what it's worth, and due to the fact an "expert" closed the thread, my facial recognition announcements on the doorbell has basically started working by itself 6 months after install. No settings changed, nothing done to the device, but now the h...
So no playback at all without paying?
I thought you got a few hours playable events or something? My mom had an incident and with the first gen Nest Hello all I can do is see live video on the Nest website or live video in the Nest app. In the Nest app ONLY there were events for the last...
Nest cam mount is stuck to magnet base
Please help…. I cannot unscrew/ detach the nest cam mounting bracket from the magnet. I’ve twisted and twisted. It’s not budging
Door bell camera not capturing events
My doorbell camera is not capturing events. Yesterday i was working in frontvyard and took down our basket ball net. It caprued someone walking by 10 minutes before i started working and did not capture anything for over 2 hours during that time i wa...
UK doorbell compatibility
Are there any doorbells with built-in transformer that can power my Nest Wired doorbell? My electrician can’t find any but surely there must be one! TIA
Motion or event not detected
my nest doorbell has throughout the day many no event/motion detected and shows many periods during the day where it just goes blank is this normal is it not supposed to be a continous recording? I was barely able to get someone who was approaching m...
Resolved! Nest Cam (battery) won't update
Nest Cam will add successfully to Home, but get a tried to download an update. Gets stuck on "0% downloaded" before getting a message "there may be a problem, something went wrong. You may have to reset your device." I've done reset, factory reset on...
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