New updates to Google Home for camera users: new AI image detection, requested f... Read more
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Resolved! New updates to Google Home for camera users: new AI image detection, requested features, and more!
We recently shared new updates to the Google Home app. You can read more in our community blog: New updates to Google Home for camera users: new AI image detection, requested features, and more! Have any questions not covered in the FAQ? Let us know ...
Need help with setup? Troubleshoot common Nest camera or doorbell problems
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
Nestcam history
I need to access history prior to a power failure. It only shows me what happened since the outage. Is my video history available to view?
Google Nest Doorbell with Nest Aware Plus - Download 3h of video
Hello,I have a Google Nest gen2 Doorbell with Nest Aware Plus. I need to download a 3h clip for a Police related event that it captured...How can I proceed?
Next Doorbell - iphone notification
Is there seriously still no way to make the iphone notification sound different on the iphone? I use the Google Home app and it makes the tinest beep, I could really do with changing it to something louder.
Can't share saved video clips
The police have requested some footage from my doorbell cam. I've saved the relevant clips, clicked on the 'unlock' symbol to make them viewable by others, copied and pasted the links. But when anyone apart from me tries to open the links they get a ...
Floodlight camera
What is the recommended mounting height for the Nest Cam with floodlight ?On its sister product, the single stand-alone nest cam, it recommends 7 to 10 feet. With the inclusion of the floodlights, can we go a little higher ?
Lg tv and nest camera
I have the wired nest camera and the nest doorbell camera. I would like to display these cameras on my LG smart TV. It does not have the home app in the LG system. Is there a way to do this? Could I use a chromecast system,
Google doorbell familiar face announcement now working - UK
For what it's worth, and due to the fact an "expert" closed the thread, my facial recognition announcements on the doorbell has basically started working by itself 6 months after install. No settings changed, nothing done to the device, but now the h...
So no playback at all without paying?
I thought you got a few hours playable events or something? My mom had an incident and with the first gen Nest Hello all I can do is see live video on the Nest website or live video in the Nest app. In the Nest app ONLY there were events for the last...
Nest cam mount is stuck to magnet base
Please help…. I cannot unscrew/ detach the nest cam mounting bracket from the magnet. I’ve twisted and twisted. It’s not budging
Door bell camera not capturing events
My doorbell camera is not capturing events. Yesterday i was working in frontvyard and took down our basket ball net. It caprued someone walking by 10 minutes before i started working and did not capture anything for over 2 hours during that time i wa...
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